VAIL

Privacy Policy

Last updated: April 2026

Vail ("we", "our", or "us") is a voice-first dating app. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using Vail, you agree to the practices described here.

Information We Collect

We collect the following types of information when you use Vail:

Account information — your name, age, gender, and relationship preferences provided during sign-up.
Voice recordings — short audio clips you record to create your profile and communicate with matches. These are stored securely and only accessible to your matches.
Profile photo — a photo you upload voluntarily. It remains blurred until you and a match mutually agree to reveal.
Location — your city and approximate coordinates, used only to show you nearby matches. Your exact location is never shared with other users.
Usage data — app interactions such as swipes and messages, used to improve the service.
Device data — push notification token, used to send you match and message notifications.

Microphone Access

Vail requires access to your device's microphone to record voice clips for your profile and to send voice messages to your matches. Microphone access is only active while you are actively recording inside the app. We never record audio in the background. Voice recordings are stored securely on our servers and are only accessible to users you are matched with.

Photo Library Access

Vail requests access to your photo library solely to allow you to select a profile picture. We do not access, scan, or store any photos other than the one you explicitly choose to upload.

How We Use Your Information

To create and display your profile to potential matches.
To match you with other users based on your preferences and location.
To enable voice and text communication between matched users.
To send push notifications about new messages and matches.
To improve and maintain the Vail service.

Data Sharing

We do not sell your personal data to third parties. We share data only in the following cases:

With your matches — your voice recordings, profile information, and (upon mutual consent) your photo are shared with users you are matched with.
Service providers — we use Supabase for secure data storage and authentication. Their privacy policy applies to data processed on their infrastructure.
Legal requirements — we may disclose data if required by law or to protect the rights and safety of our users.

Data Retention

Your data is retained for as long as your account is active. You may delete your account at any time from within the app, which permanently removes all your profile data, voice recordings, and match history.

Security

All data is transmitted over encrypted connections (HTTPS/TLS). Voice recordings and photos are stored in access-controlled cloud storage. We apply industry-standard security measures to protect your information.

Children's Privacy

Vail is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will promptly delete their account and data.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Delete your account and all associated data at any time.
Withdraw consent for data processing (note: this may prevent you from using the app).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of Vail after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or your data, please contact us at:
privacy@vailapp.com